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Who do I complain to if I have a problem?

The team manager is the first person to talk to regarding any problems. If they can’t help you, then they will contact the division lead. The division lead can discuss the problem with the executive if they are unable to solve your problem. We wish to remind you of the 24 hour rule when making a complaint, let cooler heads prevail. If it is a concern of personal safety then please report it right away.