METRO MINOR BALL HOCKEY REFUND POLICY

Metro Minor Ball Hockey incurs various costs in anticipation of the ball hockey season. These fees include, but are not limited to, equipment and jersey purchases, floor rentals, registration processing, storage facility, and service providers. Due to these ongoing costs, we have implemented a refund policy.

Requests for registration refunds are subject to the following:

BEFORE January 31st – Full refunds will be issued for any players that withdraw before this date.
FROM February 1st – February 28th – You will be reimbursed your registration fees, minus a 25$ administration fee
AFTER February 28th – No refunds will be issued after this date as assessment planning/scheduling is well underway.

The only exception to this is for medical reasons. A doctor’s note will be required in this situation and a $25 administration fee will be deducted from the refund.

SEASON CANCELLATION
A $25.00 administration fee will be deducted from all registrations if, for any reason, the season is cancelled prior to starting. This would include (but is not limited to) forced cancellation due to COVID-19. If cancellation happens after the season has started (mid-season), a review of expenses and financial status will be completed by the Board of Directors to determine if a full or partial refund will be issued.
Refunds will be issued as quickly as possible but may take several weeks depending on when the request is made. We apologize for any inconvenience this may cause.